Marketing ideas

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(Resources from the ML2SIG Brownbag on 4/21/08)
 
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Getting the word out about library events, resources, collections, etc. can be hard!
Getting the word out about library events, resources, collections, etc. can be hard!
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The old way of marketing was to create a specific message and disseminate it in a very controlled way. Marketing with 2.0 technologies requires that you let go of this old model.
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==Email Lists & Groups==
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* E-Publicity (Library Electronic Resources News) (e-publicity@listserver.itd.umich.edu) - [https://listserver.itd.umich.edu/cgi-bin/lyris.pl?enter=e-publicity&text_mode=0&lang=english Join this list here]. There is no description of what this list is intended to be, but most recent emails have been about sharing new electronic resources.
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==Blogs & Journals==
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* Interesting blog post about the long tail and getting die hard fans: [http://www.kk.org/thetechnium/archives/2008/03/1000_true_fans.php] - there might be some lessons here for the library
* Interesting blog post about the long tail and getting die hard fans: [http://www.kk.org/thetechnium/archives/2008/03/1000_true_fans.php] - there might be some lessons here for the library
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* [http://digitalscholarship.wordpress.com/2008/04/18/strategies-for-promoting-social-scholarship/ Strategies for Promoting Social Scholarship at the Digital Scholarship Blog]
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==Past MLibrary Examples==
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* Marketing Library Services Journal: [http://mirlyn.lib.umich.edu:80/F/?func=direct&doc_number=002061544&local_base=AA_PUB Mirlyn Record] & [http://www.infotoday.com/MLS/default.shtml webpage]
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===Millionth Digitized Book===
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==Tracking & Metrics==
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On Feb 1 2008, we announced our millionth digitized book. We threw a thank you party for staff and created on online display to support this milestone.  
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Because of this new marketing model, it can be difficult to track web activity and metrics about the effectiveness of your promotion.
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Here are a few ways to keep an eye on what people are saying and their reactions to your project.
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* Website: [http://www.lib.umich.edu/news/millionth.html] was viewed over 4,000 times in first 2 months
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* Use [http://blogsearch.google.com/blogsearch Google blog search] to find out what blogs are talking about you or your project. You can also set up an alert/feed subscription for your search to be notified anytime something new fits your search. For example, here is a search results page for the most recent mentions of "MLibrary2.0" in the blogosphere: [http://blogsearch.google.com/blogsearch?hl=en&ie=UTF-8&q=MLibrary2.0&btnG=Search+Blogs]. This can be used to track mentions of your name, your department, a particular collection or project, etc.
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* Slide show via slideshare (linked to from above website): [http://www.slideshare.net/suzchap/one-million-digital-books/] was viewed over 1,300 times in first 2 months. Was also selected as "featured content" on the slideshare site.
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* Flickr photo set: [] each image viewed around 20-700 times in the first 2 months (some images were viewed many more times because they were linked to from blogs).
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* Blog & News mentions - many blogs wrote about the milestone - below are some of the interesting responses:
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** [http://hangingtogether.org/?p=352 Congratulations to U. Michigan for Its 1 Millionth Digitized Book Milestone!] <blockquote>...UM’s Million Web site devoted to this milestone, and it is indeed “pretty cool”... </blockquote>
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* [http://www.flickr.com Flickr] has a built-in stats that lets you see activity on your account (go to "You" > "Your Stats") that will show you which images were viewed most, where your viewers came from, etc. You can also see recent activity on your account (go to "You" > "Recent Activity") to who has recently commented on or favorited your images. You can also subscribe to your recent activity with email alerts or RSS to be notified immediately when you get new comments on your images.
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<blockquote>...The MBooks Michigan Digitization Project Workflow diagram is really interesting!...</blockquote>
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** [http://blog.mlive.com/annarbornews/2008/02/one_million_books_scanned_for.html Ann Arbor News article]
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* [http://www.google.com/analytics Google Analytics]: set up an account and add tracking code to your blog or webpage. This will allow you to see tons of information about where your users are coming from (geographically and which websites), how long they spent on your site, if they are new or returning visitors, if they came from a search engine (and what terms they searched to find you), etc. The Library Systems department uses Google Analytics on all webpages that use the gateway template so they should be able to provide access to that data as well.
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* [http://del.icio.us Del.icio.us] can be used to track how many people bookmark your site in del.icio.us. For example, [http://del.icio.us/url/a806784ca9a45f06ac09ae4295f75599 here] is the page that tracks this ML2SIG wiki.
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* [http://technorati.com/ Technorati]: tracks blogs and provides rankings based on how many other blogs link to the blog and how many comments are posted in reaction to a blog post. For example, here is the listing for Paul Courant's blog [http://technorati.com/blogs/paulcourant.net?reactions].
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* [http://www.facebook.com facebook]: there are different ways of tracking activity on facebook.
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** If you sent an event announcement, you are able to see who accepted/declined
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** Groups will have members and discussions
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** You can also look to see if there are groups created by others. You don't need to join these groups, just finding that they exist can tell you a lot. Try searching groups for "ugli" or "grad library" and you'll find a few: "Honestly, I Have Never Seen a Group Study Room Open at the Ugli," "Stop F***ing Talking at the Ugli (3rd and 4th floors)," "Ugli Late Niters," "Why the F*** doesn't the UGLi have vending machines?!"
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==Resources from the ML2SIG Brownbag on 4/21/08==
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Download the PowerPoint presentation:
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https://webservices.itcs.umich.edu/mediawiki/ml2sig/index.php/Image:Marketing_for_ML2SIG.ppt#filelinks
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Places to learn about marketing and get new ideas:
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* [http://www.libsuccess.org/index.php?title=Marketing Library Success Wiki]
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* [http://sethgodin.typepad.com/seths_blog Seth Godin's marketing blog]
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* [http://2008.sxsw.com/coverage/podcasts/ South by Southwest podcasts]
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* [http://www.briansolis.com PR 2.0 blog]
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Marketing examples at MLibrary
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* [http://www.lib.umich.edu/news/millionth.html Millionth Book website]
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* [http://paulcourant.net Au Courant]
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* [http://flickr.com/photos/mlibrary/ MLibrary on Flickr]
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* [http://www2.netvibes.com/digitalculturebooks#About_Owning_the_Olympics Owning the Olympics]
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==Past MLibrary Examples==
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** [http://doireallywanttotouchthat.wordpress.com/2008/02/07/university-of-michigan-celebrates-millionth-digitized-book-with-incredible-photo-set/ University of Michigan celebrates millionth digitized book with incredible photo set] <br/><blockquote>"...But what’s SUPER COOL is the Details of Digitization photo set. Did anyone subscribe to National Geographic World (the youth version of National Geographic magazine) when they were growing up? The back of the magazine was my favorite part, with close-up photos where you were to figure out “What in the World...?” This great photo set has beautiful closeups of broken books, conserved books, in-process books, and the equipment, tools, and supplies used in conservation..."</blockquote>
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* [[Millionth Digitized Book]]

Current revision

Getting the word out about library events, resources, collections, etc. can be hard!

The old way of marketing was to create a specific message and disseminate it in a very controlled way. Marketing with 2.0 technologies requires that you let go of this old model.


Contents

[edit] Email Lists & Groups

  • E-Publicity (Library Electronic Resources News) (e-publicity@listserver.itd.umich.edu) - Join this list here. There is no description of what this list is intended to be, but most recent emails have been about sharing new electronic resources.

[edit] Blogs & Journals

  • Interesting blog post about the long tail and getting die hard fans: [1] - there might be some lessons here for the library

[edit] Tracking & Metrics

Because of this new marketing model, it can be difficult to track web activity and metrics about the effectiveness of your promotion. Here are a few ways to keep an eye on what people are saying and their reactions to your project.

  • Use Google blog search to find out what blogs are talking about you or your project. You can also set up an alert/feed subscription for your search to be notified anytime something new fits your search. For example, here is a search results page for the most recent mentions of "MLibrary2.0" in the blogosphere: [2]. This can be used to track mentions of your name, your department, a particular collection or project, etc.
  • Flickr has a built-in stats that lets you see activity on your account (go to "You" > "Your Stats") that will show you which images were viewed most, where your viewers came from, etc. You can also see recent activity on your account (go to "You" > "Recent Activity") to who has recently commented on or favorited your images. You can also subscribe to your recent activity with email alerts or RSS to be notified immediately when you get new comments on your images.
  • Google Analytics: set up an account and add tracking code to your blog or webpage. This will allow you to see tons of information about where your users are coming from (geographically and which websites), how long they spent on your site, if they are new or returning visitors, if they came from a search engine (and what terms they searched to find you), etc. The Library Systems department uses Google Analytics on all webpages that use the gateway template so they should be able to provide access to that data as well.
  • Del.icio.us can be used to track how many people bookmark your site in del.icio.us. For example, here is the page that tracks this ML2SIG wiki.
  • Technorati: tracks blogs and provides rankings based on how many other blogs link to the blog and how many comments are posted in reaction to a blog post. For example, here is the listing for Paul Courant's blog [3].
  • facebook: there are different ways of tracking activity on facebook.
    • If you sent an event announcement, you are able to see who accepted/declined
    • Groups will have members and discussions
    • You can also look to see if there are groups created by others. You don't need to join these groups, just finding that they exist can tell you a lot. Try searching groups for "ugli" or "grad library" and you'll find a few: "Honestly, I Have Never Seen a Group Study Room Open at the Ugli," "Stop F***ing Talking at the Ugli (3rd and 4th floors)," "Ugli Late Niters," "Why the F*** doesn't the UGLi have vending machines?!"

[edit] Resources from the ML2SIG Brownbag on 4/21/08

Download the PowerPoint presentation: https://webservices.itcs.umich.edu/mediawiki/ml2sig/index.php/Image:Marketing_for_ML2SIG.ppt#filelinks

Places to learn about marketing and get new ideas:

Marketing examples at MLibrary

[edit] Past MLibrary Examples

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